1. What are the benefits of registering with indiashoppe.com +
Apart from becoming a member in our family and treating yourself to affordable lifestyle
products, you will
2. How do I register in indiashoppe.com+
Simply click on the ‘Register’ icon on top right corner in indiashoppe.com home
page. You will be asked your name, email and few other details on entering which
a confirmation link will be sent to your email id. On clicking on the confirmation
link sent, you are all set to enjoy a new shopping experience with us.
3. I have forgotten my account password. What do I do?+
On trying to sign up there is a "Forgot Password" link you can use to generate a
new password for your account with us. Guard your password to prevent malpractice.
1. Why does the product I received look different from the image I saw on the site?
Please ensure the delivery slip and order transaction mentioning the product name
and compare it with what you have received. In case of discrepancies between ordered
and shipped product, kindly get in touch with our customer care team for help.
We take utmost care to deliver the exact product as it is shown in our website,
in pristine condition but the images shown in the website may differ slightly from
the actual product due to high resolution of image, ambient lighting and flash used
during photo shoot of product.
2. Can I purchase star products anywhere other than your website? +
Star products are special products and are mostly our own brand of high quality
health and beauty products. You can find and purchase them on IndiaShoppe website
or on our retail store and not elsewhere.
What are star products?
Some special and high-on-demand products are categorized under star products in
Indiashoppe.com. We have range of health and beauty products for sale and there
are more to come under star products. These products are packed with rich botanical
extracts and manufactured with utmost care making it our fastly moving and most
sought after range of products.
Does all product have guarantee of Indiashoppe? +
All products are guaranteed as per manufacturers standard. Indiashoppe is not responsible
for the same & u may need to contact the brand directly in case of any defects on
1. I like to have a look and feel of a product before buying it. +
No worries. Indiashoppe has about 20 retail outlets/offline stores apart from our
online e-store for customers to walk in, shop and enjoy our services. Now you can
have a visual & tactile experience of all our products. Please click
here for our offline store location nearest to you.
2. I see that some products available on the physical store are not present in the
online store and sometimes vice versa. Why is this so? +
Indiashoppe mostly houses the same products in both the physical and online store.
We strive to keep the product range on both avenues similar but due to factors like
demand, popularity and fast movement of goods there may be some discrepancies which
3. Can I use the same coupon both in offline & online shop ? +
You can use the same coupon in offline & online stores but coupon once used in online
or offline will become null & void & it cannot be used elsewhere.
1. How can I pay for an order in Indiashoppe +
We have a variety of innovative payment methods like coupon redemption and the traditional
secure payment gateway. Payment gateway in turn allows you to pay using credit card,
debit card or through netbanking. Our payment gateway is SSL encrypted and so your
card details travels in the network through secure connection and is well-guarded,
so you have absolutely nothing to worry about on sharing card and bank related details
on our site.
In Indiashoppe retail outlets you can pay for your favourite products using coupons,
credit/debit cards and cash.
2. Is it safe to give my credit card or debit card or net-banking details through
Indiashoppe payment gateway?
Yes, absolutely. We use a third party payment gateway that is certified for security
and they in turn use SSL encryption for transfer of data like card number, name,
expiry date, password etc so that the details are not traceable through the network.
Also, none of these data are stored explicitly anywhere on our site or server making
it completely safe to transact with your card or net-banking details.
1. What are coupons?
At Indiashoppe we have provided some privileged customers with coupons of certain
value which can be exchanged for products of same value. For coupon redemption,
we give a special discount on products which is listed as ‘IS Coupon Price’ under
2. How can I redeem my coupons?
To redeem your coupon in Indiashoppe website
To redeem your coupon in Indiashoppe retail outlets
3. IndiaShoppe generally sells products at great discount for coupon holders. How
can I get a coupon for myself?
Distribution of coupons is only done towards corporate sales (not retail). You may
choose to contact our marketing team for details on corporate enquiries.
4. I have used my coupon in online store indiashoppe.com, can I use it in your retail
outlet again? +
Sorry! Coupons can be redeemed only once, either through our retail outlet or through
our online store Indiashoppe.com. We have a validation process in place which checks
for the authenticity of a coupon at both outlets and invalidates it immediately
after redemption preventing reuse
5. Why do I see a star on some coupons and not on others? +
Star coupons are meant for redemption for star products on our website. The normal
ones are meant for every other product.
6. Can I use a star coupon for a normal product? +
Sorry! Please use star coupon to shop for star products and normal coupons for all
the other products.
7. My coupon does not cover the entire amount of my order. What do I do? +
You can redeem the value of your coupon and pay for the excess using netbanking,
8. I ordered a product that is priced less than my coupon’s worth. Will I get a
refund of the excess amount back into my account? +
Sorry! All our vouchers have a non refundable balance clause and so unused amount
cannot be refunded. Please ensure to utilize your entire coupon’s worth during shopping.
You can use our e wallet system & utilize your full money in future.
9. My coupon is not working! What do I do? +
Please ensure you have used the correct code for redemption. In case that does not
work, please contact our customer care with your coupon details for help.
1. What is E-wallet?
E-wallet is a digital space unique to each individual registered with Indiashoppe.
One can store their validated coupon codes along with its expiration date here and
use it for redemption during checkout. The coupon value is automated to be redeemed
according to the order of expiration date for a hassle-free shopping experience.
2. How to use E-wallet?
3. Why should I use a E-wallet?
E-Wallet is a one stop point for storing details of validated coupons. On checkout
it is easier and faster to redeem a coupon from your wallet rather than using it
directly. Besides, expiry date of coupon is also stored and during checkout a coupon(s)
with earliest expiry is redeemed automatically.
4. How can I view my E-wallet details? +
Log into your Indiashoppe account and click on E-wallet to view your E-wallet details.
5. How do I use my E-wallet?
Good to know:
6. What are the advantages of E-wallet? +
7. Can I delete my E-wallet?
Since the E-wallet is associated with an account, it cannot be deleted separately.
You may choose not to use it.
8. What can I do if my E-wallet balance is insufficient? +
In case your E-wallet balance is lower than the total amount payable for your order,
you can make a partial payment using your E-wallet and then pay the remaining amount
using any of the other payment options.
9. Can I use the pending E-wallet amount in offline stores? +
No E-wallet is only for online transaction in Indiashoppe website. This balance
can be used only here in the website & not in the stores.
1. How do I carry out an order in IndiaShoppe.com website? +
2. How do I know that my order has been processed? +
Once your order has been recorded and payment authorized, you will receive an email
containing the details of your order from IndiaShoppe. In this email you will be
provided with a unique Order ID, a list of the item(s) you have ordered.
3. Can I order a product that is marked as ‘Out of Stock’? +
Unfortunately, products listed as 'Out of Stock' are not available for sale. Please
contact our customer care for more details on its restocking.
1. I have ordered a product. How long does it take for delivery? +
It usually takes 15 business days for safe delivery of your order. Depending on
your location the timing may vary. We do our best to ship your product at the earliest.
2. How do you pack the items before shipping? +
We take utmost care to pack each item according to its fragility and transit time
to doubly ensure that your product reaches you safely.
3. What are delivery charges? Why am I being charged that amount on my bill? +
Delivery charges are a small amount of payment that is collected from the customer
due to cost incurred with safe packaging, dispatch, trucking, transit and delivery
of product. There is however some offers or conditions based on which we waive delivery
charges from time to time. Please refer our website for more details.
4. I live in a remote location. How can I ensure that you deliver to my location?
While browsing products, you can find a text box saying ‘Check product delivery
to my pincode’. Enter your pincode to know if the product can be delivered at your
doorstep. Currently we cover about 9000+ pincodes throughout India.
5. The site says product cannot be shipped to my location. What can I do to receive
Please email our customer care center mentioning your exact address, location and
pincode and we will let you know on the logistics. Alternatively you can walk into
our retail stores to pick up any product you like and can redeem your coupon there
too. To know about our store locations, please check our website.
6. Do you ship internationally?
As for now IndiaShoppe does not ship internationally. We serve about 9000+ pincodes
I have made an order and now I wish to cancel it. What is the procedure? +
Once payment is processed and transaction is authorized, cancellation of an order
is not possible.
What is IndiaShoppe return policy? +
Returns of product is not possible unless you receive in damaged condition and then
also should subject to terms and conditions of products bought. Please check the
product description, as certain products cannot be returned. To initiate a return,
please get in touch with our Customer Service team or check the returns policy.
Once we receive the returned item our Customer Service team will get back to you
on the status product exchange.
Can't find the answer to your question? Feel free to Contact us, we are always ready to assist you with any
questions you may have in mind.
14, Super Plaza, Sandesh Press Road, Vastrapur, Ahmedabad - 380015
G.F. Shop No5 Tulsiani Plaza, Civil Lines, Allahabad-211001
Shop No 67 & 68, Lower Level Floor, Jay Towers, Kokanwadi Station Road, Aurangabad
G1 & G2 Ground Floor, No 54/1, Brigade Links, 1st Main Road, Seshadripuram, Bangalore - 20
Shop No. 5/D First Floor,Platinum Plaza ,Mata Mandir, Bhopal - 462003
Spencer Plaza, Shop No G40,G41,G41A, Ground Floor, Phase 1, 769 Anna Salai, Chennai -600002.
Shop No.509,509A, Basment floor, Red Rose Plaza, D B Road, R.S.Puram, Coimbatore-641002
331, Chander Nagar, Dehradun - 248001
10-A, Sahibpura, Opp. CRPF Camp, Vikaspuri, New Delhi - 110018
UCP-10, Ambuja, City Centre, Ground Floor, Durgapur – 713216
Shop No 18, Block A, My Home Tycoon, Kundanbagh, Begumpet Main Road, Hyderabad.
Shop No.GF-II, Joy Apartment, 23 Joy Builder's Colony, Old Palasia, Indore-452018
Shop no 106, Crown Square, Gandhi Path, Vaishali Nagar, Jaipur- 302021
GF-1, Angel Towers, Ground Floor, Near Reliance Mall, Uma Talkies Road, Laxmipuri, Kolhapur - 416007
14-A, Mohini Mohan Road, ”Faith Building”, Ground Floor, Near Jaggu Bazar, Kolkata – 700020
568, VIP Road, Near Eco Garden, Kailshpuri, Alambagh, Lucknow
Ground Floor of Building , Om Shanti Complex, Near Cheema Chowk, M.C.No. 139 / 89 / A, Ludhiana - 141003
Shop No: 3, Ragem Plaza, Alagar Kovil Road, Near Amma Mess, Madurai - 625002
13 /15, Ramkrishna Pally, “Satya Rani Mension Building”, 2nd Floor, P.S English Bazar, Malda – 732101
Mumbai - Malad
Office No 404, 4th Floor, Sej Plaza Co-Operative Premises Society Ltd, Marve Road, Near nutan School, Malad West, Mumbai-400064
Mumbai - Vashi
G-183, Ground Floor, Haware Fantasia Business Park, Plot No 47, Sector 30 A, Opp Vashi Railway Station, Vashi, Navi Mumbai-400703
Padole Corner, Shop No.1 & 2, Ground Floor, Untkhana Ashok Chowk, Greatnag Road, Nagpur - 440009
Shop No 5, 6 & 7, Ground Floor, GR Tapdiya Complex, Airport Road, Near Chandralok Hotel, Nanded - 431602
Shop No 43 & 44, 3rd Floor, Roongta Shopping Mall, Ambar Link Road, Uttam Nagar, Nasik - 422010
DG - 17, Dumrun Palace, Fraser Road, Nr.Duckbangla Chauraha, Patna-800001
Shop No.111, A wing, Ist Floor, Parmar Trade Center, Sadhu Waswani Chowk, Pune-411001
Roopram Tower, Shop No F3, Opposite to Radio Station, Ratu Road, ranchi- 834001
Shivrekar Plaza Basement,Behind Savarkar Natyagraha,Marutimandir,Taluka-Ratnagiri - 415612
Shop No G-24, Ground Floor, Eternity Mall Buliding, Naupada Village, Thane - 400601
Shop No 5, Opp. PDTS, Near Lottry bazar, Zirakpur Chowk, Zirakpur, Dist. Dera bassi, Punjab
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Indiashoppe is the one stop shop for all your lifestyle and home needs. We bring
world class products at great prices right to your doorstep. Convenient. Fast. Secure.
PRODUCTS ARE AMAZING, SPECIALLY SPIRULINA, SIT N BURN FAAT, NUTRILIFE, PROTEIN PLUS, 9E5, FAMILY KIT AND ADANI.
- SANJAY SINGH
ITS A GR8 RANGE OF PRODUCTS AND HEALTH CARE PRODUCTS ARE MONEYS WORTH"
- Rakesh Jain
products and service are very good.
- Pd Pankaj
Feel good in shopping experience and good branded products!
- S V