Apart from becoming a member in our family and treating yourself to affordable lifestyle products, you will
Simply click on the ‘Register’ icon on top right corner in indiashoppe.com home page. You will be asked your name, email and few other details on entering which a confirmation link will be sent to your email id. On clicking on the confirmation link sent, you are all set to enjoy a new shopping experience with us.
On trying to sign up there is a "Forgot Password" link you can use to generate a new password for your account with us. Guard your password to prevent malpractice.
Please ensure the delivery slip and order transaction mentioning the product name and compare it with what you have received. In case of discrepancies between ordered and shipped product, kindly get in touch with our customer care team for help.
We take utmost care to deliver the exact product as it is shown in our website, in pristine condition but the images shown in the website may differ slightly from the actual product due to high resolution of image, ambient lighting and flash used during photo shoot of product.
Star products are special products and are mostly our own brand of high quality health and beauty products. You can find and purchase them on IndiaShoppe website or on our retail store and not elsewhere.
Some special and high-on-demand products are categorized under star products in Indiashoppe.com. We have range of health and beauty products for sale and there are more to come under star products. These products are packed with rich botanical extracts and manufactured with utmost care making it our fastly moving and most sought after range of products.
No worries. Indiashoppe has about 20 retail outlets/offline stores apart from our online e-store for customers to walk in, shop and enjoy our services. Now you can have a visual & tactile experience of all our products. Please click here for our offline store location nearest to you.
Indiashoppe mostly houses the same products in both the physical and online store. We strive to keep the product range on both avenues similar but due to factors like demand, popularity and fast movement of goods there may be some discrepancies which is normal.
You can use the same Pre-Order in offline & online stores but Pre-Order once used in online or offline will become null & void & it cannot be used elsewhere.
We have a variety of innovative payment methods like Pre-Order redemption and the traditional secure payment gateway. Payment gateway in turn allows you to pay using credit card, debit card or through netbanking. Our payment gateway is SSL encrypted and so your card details travels in the network through secure connection and is well-guarded, so you have absolutely nothing to worry about on sharing card and bank related details on our site. In Indiashoppe retail outlets you can pay for your favourite products using Pre-Order, credit/debit cards and cash.
Yes, absolutely. We use a third party payment gateway that is certified for security and they in turn use SSL encryption for transfer of data like card number, name, expiry date, password etc so that the details are not traceable through the network. Also, none of these data are stored explicitly anywhere on our site or server making it completely safe to transact with your card or net-banking details.
At Indiashoppe we have provided some privileged customers with Pre-Order of certain value which can be exchanged for products of same value. For Pre-Order redemption, we give a special discount on products which is listed as ‘IS Pre-Order Price’ under every product.
To redeem your Pre-Order in Indiashoppe website
To redeem your Pre-Order in Indiashoppe retail outlets
Distribution of Pre-Order is only done towards corporate sales (not retail). You may choose to contact our marketing team for details on corporate enquiries.
Sorry! Pre-Order can be redeemed only once, either through our retail outlet or through our online store Indiashoppe.com. We have a validation process in place which checks for the authenticity of a Pre-Order at both outlets and invalidates it immediately after redemption preventing reuse
Star Pre-Order are meant for redemption for star products on our website. The normal ones are meant for every other product.
Sorry! Please use star Pre-Order to shop for star products and normal Pre-Order for all the other products.
You can redeem the value of your Pre-Order and pay for the excess using netbanking, credit/debit card
Sorry! All our vouchers have a non refundable balance clause and so unused amount cannot be refunded. Please ensure to utilize your entire Pre-Order’s worth during shopping. You can use our e wallet system & utilize your full money in future.
Please ensure you have used the correct code for redemption. In case that does not work, please contact our customer care with your Pre-Order details for help.
E-Pre-Order is otherwise electronic Pre-Order and can be redeemed only on the online store. Unlike normal pink and star Pre-Order that can be redeemed both online and at physical store, an e-Pre-Order is not valid at our physical/offline stores.
E-wallet is a digital space unique to each individual registered with Indiashoppe. One can store their validated Reference no along with its expiration date here and use it for redemption during checkout. The Pre-Order value is automated to be redeemed according to the order of expiration date for a hassle-free shopping experience.
E-Wallet is a one stop point for storing details of validated Pre-Order. On checkout it is easier and faster to redeem a Pre-Order from your wallet rather than using it directly. Besides, expiry date of Pre-Order is also stored and during checkout a Pre-Order(s) with earliest expiry is redeemed automatically.
Log into your Indiashoppe account and click on E-wallet to view your E-wallet details.
Since the E-wallet is associated with an account, it cannot be deleted separately. You may choose not to use it.
In case your E-wallet balance is lower than the total amount payable for your order, you can make a partial payment using your E-wallet and then pay the remaining amount using any of the other payment options.
No E-wallet is only for online transaction in Indiashoppe website. This balance can be used only here in the website & not in the stores.
Once your order has been recorded and payment authorized, you will receive an email containing the details of your order from IndiaShoppe. In this email you will be provided with a unique Order ID, a list of the item(s) you have ordered.
Unfortunately, products listed as 'Out of Stock' are not available for sale. Please contact our customer care for more details on its restocking.
We strive for quick deliveries. Your order generally takes 2 to 5 days to reach your doorstep, if it is shipped to metros, major cities and state capitals. For non major cities and places, the order usually takes 5 days from the time it is confirmed by us. In some locations delivery may take longer depending on accessibility and the proximity/reach of our logistics partners.
We take utmost care to pack each item according to its fragility and transit time to doubly ensure that your product reaches you safely.
Delivery charges are a small amount of payment that is collected from the customer due to cost incurred with safe packaging, dispatch, trucking, transit and delivery of product. There is however some offers or conditions based on which we waive delivery charges from time to time. Please refer our website for more details.
While browsing products, you can find a text box saying ‘Check product delivery to my pincode’. Enter your pincode to know if the product can be delivered at your doorstep. Currently we cover about 9000+ pincodes throughout India.
Please email our customer care center mentioning your exact address, location and pincode and we will let you know on the logistics. Alternatively you can walk into our retail stores to pick up any product you like and can redeem your Pre-Order there too. To know about our store locations, please check our website.
As for now IndiaShoppe does not ship internationally. We serve about 9000+ pincodes within India.
Once payment is processed and transaction is authorized, cancellation of an order is not possible.
Returns of product is not possible unless you receive in damaged condition and then also should subject to terms and conditions of products bought. Please check the product description, as certain products cannot be returned. To initiate a return, please get in touch with our Customer Service team or check the returns policy. Once we receive the returned item our Customer Service team will get back to you on the status product exchange.
